Hi!
We're almost coming up on a year of Service Square, so to keep costs low and allow us to keep running the basic, fundamental features of Service Square, we've examined and weighed the costs and benefits of our features. The features we've decided to remove to keep our costs low for the rest of the platform are as follows. Please note that we've only removed features with the lowest number of users relative to the rest of the platform.
Removed:
  • Automatic Opportunity Publishing for Verified Charities.
    To cut down on our use of automated workflows, improve moderation, and decrease complexity, we've decided to disable automated benefits for verified charities.
  • Volunteer Management System.
    No one has ever signed up for the volunteer management system, so this should not be an issue. We've removed it to cut down on manual features so we can maintain quick turnaround speeds on opportunities.
  • Service Ping.
    There were under 10 users signed up to our texting service, Service Ping. The provider began increasing costs, so we chose to remove the system all together due to it's low user base and higher cost.
  • Local Representatives.
    At the current state of Service Square, it is likely that the platform will stay focused on serving the charities in and near Williamsburg, so for the time being and due to the lack of automated workflows, we have decided to deactivate the form for now as we are not structured in a way ready to expand at the moment.
  • Demos.
    All demos have been removed from the demo site.
  • Charity Communication Space.
    The site for charity collaboration has been removed due to low user volume and to decrease complexity.